Big4 Gold Coast Holiday Park
Details
Hours: 08:00 - 18:00
Our Gold Coast Holiday Park is like no other on the Coast. In fact we’re more like a holiday oasis because we’re the only holiday park here to offer the luxury of over 32 acres of nature, space and freedom - making our Gold Coast Holiday Park the family holiday find of a lifetime.
With a range of outdoor activities including, bocce, foot pool, frisbee golf and a remote control off road car track.
Saltwater creek runs through the park where you can go fishing. Bring your kayak and go for a paddle as well.
So kick back, relax, unwind and let your fun Gold Coast holiday experience begin – and leave the rest to our fantastic, friendly, and helpful staff.
Map & Directions
66-86 SigantoDrive, Helensvale, QLD 4212
Cancellation Policy
Our cancellation policy for Individual Bookings
All cancellations must be received in writing from the person who made the booking in the first place. We will accept email fax or a letter from the person who made the booking. Please understand that we can only calculate the number of days’ notice from when we receive the written notice. Our cancellation policy applies only to individual bookings and does not apply to Group Bookings. For details relating to Group bookings please clarify directly with the Groups Manager before making a booking.
Please note if you have made a booking through a third-party website such as expedia.com or booking.com the cancellation policy that is published on their website shall apply to that booking. If you have made a booking on a ‘special’ which has additional terms and conditions such as a package including tickets you will be subject to that package’s cancellation fees.
In response to these changing times we have adjusted some of our Reservations Terms and Conditions to make planning an easier option for you.
Cancellation Policy:
All cancellations must be received in writing
If a cancellation is received more than 14 days prior to your arrival date a full refund will be issued less an administration fee of $25.
If a cancellation is received less than 14 days prior to your arrival date no refund will be given.
COVID-19 Cancellation policy:
Due to the COVID-19 situation if any of the listed below impact your planned stay you will have the option to change the date of your booking or accept a credit valid for up to 12 months. (Proof will be required)
You or an immediate family member tests positive to COVID-19.
You are forced into self-isolation.
You are awaiting the results of a COVID-19 test.
A state or government directive is issued and means you are no longer able to travel to or from your destination.
Please note credit card fees are non-refundable.
Date Changes:
One free date change per booking further changes incur a $25 change fee
All changes must be made at least 48 hours prior to your arrival
Christmas bookings:
Final Payment due 30 days prior to arrival
Cancellations 30 days prior to arrival
Please note that we cannot offer refunds in the case of poor weather.
Please note: Only 1 car per reservation will be allowed into the Park unless prior arrangements have been made with the Park Manager.