Escapegoat Adventures

Booking Terms for DAY TRIPS (alternative ones may apply to multi-day trips)

Cancellation Policy: In the case of cancellation by you prior to 7 days of the tour we may retain 30% of the booking. Less than 7 days we may at our discretion retain 100% of the booking.

In the event of extreme weather we may be unable to operate the tour on a specific day. In this case you will be offered an alternative date or else a full refund.

Depending on your circumstances it may be appropriate for you to consider travel or cancellation insurance of some sort.

Conditions of Use:

Trips generally operate for a minimum of 3 and maximum of 10 participants.
Participants will be required to sign an insurance Waiver.
We strongly recommend you check you are suitably covered by travel insurance and/or health cover to partake in Mountain biking activities.
Trips can be affected by weather and other factors outside of our control.

Longer Trips
General booking terms for longer trips (please check specific tour terms and conditions as these may vary slightly)- THESE REPLACE THOSE FOR OUR DAY TRIPS ABOVE!

Please read the important terms and conditions below. By signing up for this trip you confirm you have read and agreed to these.

Making a booking:

Payment: Upon booking a deposit is payable on booking via bank card immediately (Flinders trip $250 NZ trip $500). The full balance must then be paid at least four weeks before the start of the holiday failure to do so may result in the cancellation of your holiday and the loss of your deposit.

Payment of full balance is possible via credit card bank transfer or Cheque.

Confirmation
A contract shall exist between you and Escapegoat Adventures once a signed booking form and deposit is received by us and confirmation of your holiday has been despatched by us. This is usually within two weeks of receiving your booking form and deposit.

Cancellation by you
If you or any member of your party needs to cancel their holiday once it has been confirmed the group leader is responsible for informing us in writing at the earliest opportunity. In this instance the following cancellation fees apply:
prior to 4 weeks -Deposit payment
4 weeks – 60%
2 weeks or less – 100%.

This is based on the number of days between the start of your confirmed holiday and the date from which written notice of a cancellation is received by us. Your travel insurance may cover cancellation under certain circumstances.

Changes by us
It may sometimes be necessary for us to make alterations to the holiday as detailed in our marketing material and booking form before or after your booking has been confirmed. We reserve the right to do so at our absolute discretion. If it is necessary for us to make a significant change to the holiday we will inform you as soon as possible. You will then have the choice to accept the changes as notified to you or to cancel your holiday and receive a full refund. If accepted by you the value of the discount will be refunded to you. No further compensation will be payable by us.

Cancellation by us
In the unlikely event that we have to cancel a holiday you will be offered an alternative holiday or a full refund. We will not cancel your holiday within four weeks of the start date of your holiday unless you have not paid in full or as a result of circumstances beyond our control.

Hazardous activities
Mountain biking is a hazardous activity. Guests must make their own judgements on their own abilities and participate entirely at their own risk.

Insurance
Insurance may be required on this trip depending on your circumstances- either travel insurance or medical/ambulance coverage. It is essential that you have adequate travel or medical insurance for all ‘adventurous activities’ you wish to partake in during your holiday. Ambulance cover is an absolute necessity as a minimum. If you are unsure about your level of cover please check with your travel insurance provider. Escapegoat Adventure may request proof of holiday insurance cover prior to or during your holiday.

Dietary requirements
Please advise us of any specific dietary requirements at the time of booking. We aim to exceed your expectations and will endeavour to cater for any specific requirements. However we cannot guarantee that we will cover all requirements if we are not notified in advance.

Solo travellers
Single travellers make up a large proportion of our bookings and as a rule it is not possible for us to guarantee single room occupancy. We have no single supplements for solo travellers but we do ask that they share with another guest of the same sex.