Earth Adventure

If you wish to book a tour with Earth Adventure then you (or any other person booked by you) agree that the following terms and conditions and privacy policy shall apply. By booking with EA you acknowledge you have read and consent to the EA conditions and policies.

Booking – At the time of booking you will be asked to supply all relevant booking detail (which may vary depending upon the type of tour or service booked) and make full payment for the EA tour or services purchased. Once EA accept your booking a confirmation with your tour or service details will be issued. Upon issue of the confirmation a contract will exist between you and EA.

Cancellation Policy –

Cancellation of Tour or Service (By You) – Cancelled bookings will incur charges. These charges can be up to 100% of the cost of the booking regardless of whether travel has commenced. Fees may also apply where a booking is changed or re-scheduled. Where we incur any liability for a cancellation fee or charge for any booking which you cancel you agree to indemnify us for the amount of that fee or charge.

Cancellation Fees for all tours are:

Day Tours

More than 30 days prior to departure: $20 administration fee.
72 hours – 30 days prior to departure: 25% fee of total booking price.
48 – 72 hours prior to departure: 50% fee of total booking price.
24 – 48 hours prior to departure: 75% fee of total booking price.
Less than 24 hours prior to departure: 100% fee of total booking price.
Extended Tours

More than 30 days prior to departure: $20 administration fee.
22 – 30 days prior to departure: 25% fee of total booking price.
15 – 21 days prior to departure: 50% fee of total booking price.
Less than 14 days prior to departure: 100% fee of total booking price.
Cancellation of Tour or Service (By EA) – EA reserve the right to cancel a tour or service at any time prior to departure should operational considerations outside of its control dictate (i.e. mechanical breakdown staff sickness). In this event you can transfer amounts paid to an alternate departure date / tour or service or alternatively receive a full refund of your booking price.

Alteration of Tour or Service – From time to time some minor amendments must be made to the tour program due to unforeseen circumstances these small changes will not impact the tour outline or detract from the groups enjoyment. In this case we would refer to these changes as “minor” and inform you with the final tour outline.

In the case of extreme weather and/or force majeure EA has contingency plans for all tours and activities. The program may be altered at any time up until departure based on these conditions. If possible you can be rescheduled to an alternate date for the same tour or activity.

EA will always try to rearrange and modify the program rather than cancelling however in the event of catastrophic unforeseen circumstances it may be feasible that an entire tour is not able to run at the planned location or on the planned departure date. In this case you are able to re-book your tour at a later date or a partial refund may be arranged at EA’s sole discretion.

Amendment of Booking (Day Tours) – If any amendment to the booking is required there will be a $20 change fee required per person. Amendments of bookings are available up until 48 hours prior to the tour or activity otherwise standard cancellation fees will apply.

Amendment of Booking (Extended Tours) – If any amendment to the booking is required there will be a $100 change fee required per person. Amendments of bookings are available up until 72 hours prior to the tour or activity otherwise standard cancellation fees will apply.

Child Policy – Children are permitted on selected tours; however they must be accompanied by a paying adult. Children rates are available on selected day tours for children between the ages of 12 to 17 years we do not accommodate infants or children below the age of 12 years old. Due to limited luggage restrictions pushers and prams are not permitted on tour.